Last Updated: October 17, 2024
GetHostOne offers a variety of services to customers that range from hosting and website services (including shared, VPS Manage(coming soon), cloud services, and domain registration services among others). These services are collectively referred to as “Services.”
By using GetHostOne’s Services, Customer agrees to these Terms of Service and any other policies or terms referenced or published by us (collectively, the “Terms”). If Customer does not accept these Terms, Customer must not register an account or purchase, access, or use GetHostOne’s Services in any way.
These Terms form a binding legal agreement between GetHostOne and any person or organization who purchases, accesses, or uses GetHostOne’s Services (“Customer” or “You”). Customer represents, warrants, and agrees that (a) Customer has the full power and authority to enter into and perform under these Terms, or (b) if Customer is using these Services on behalf of an organization, entity, or group, that Customer is authorized to accept these Terms.
Customer agrees to a ten (10) day contract minimum beginning upon commencement of service. Exact contract duration is decided upon at signup.
Customer agrees that all charges and fees associated with an account are their sole responsibility.
If the customer wishes to cancel GetHostOne shared Web Hosting services within ten (10) days of the initial signup they shall be able to do so for any reason (aside from disablement for Terms of Service or Spam Policy violations) and have their money promptly refunded.
Services provided by 3rd parties and GetHostOne partners are not part of the 10-day refund policy and no early ending credit applies. Billing will stop at end of term during which the service is canceled.
The “10-Day Money-Back Guarantee” offer is only applicable to credit card payments for shared web hosting. Other forms of payment are non-refundable. Refunds can only be processed for shared hosting. Domain registrations (including the value of any used free domain registrations included with the plan) are not refundable under any circumstances. SSL certificates are non-refundable.
Violations of GetHostOne’s Terms may, at GetHostOne’s discretion, result in immediate and permanent disablement without refund.
GetHostOne reserves the right to disable or suspend without refund any account or service at any time should it feel, in its sole discretion, that there is a reasonable suspicion that it is being used in violation of any agreed upon terms.
Disputed charges (“chargebacks”) associated with any GetHostOne account, at GetHostOne’s discretion, may result in immediate and potentially permanent disablement of Services or the full account. Each rejected charge will incur a $50 fee on the account which must be paid before any Services may be reactivated.
GetHostOne reserves the right to modify current service plans, fees, and applicable charges at any time. Services that involve outdated or unsupported features may incur additional maintenance fees. In such situations, GetHostOne will provide notice to Customer, and will allow Customer to cancel the Services without incurring additional change fees, but no refund will be payable for any fees previously assessed.
GetHostOne shall not be liable for any taxes or other fees to be paid in accordance with or related to purchases made from Customer or GetHostOne Web Hosting’s server. Customer agrees to take full responsibility for all taxes and fees of any nature associated with such products sold.
The Customer agrees that they have the necessary knowledge to create Customer’s Webspace. Customer agrees that it is not the responsibility of GetHostOne to provide this knowledge or Customer Support outside of the defined service of GetHostOne.
GetHostOne will exercise no control whatsoever over the content of the information passing through the network, provided that it adheres to all other conditions set forth in our Terms of Service and Acceptable Use Policy documents.
GetHostOne reserves the right to police its network to verify compliance with all agreed upon Terms.
The Customer agrees to cooperate in any reasonable investigations into their adherence to all agreed upon Terms. Failure to cooperate is grounds for immediate disablement of all accounts/service plans.
GetHostOne reserves the right to disconnect any website or server deemed to present a security threat to GetHostOne’s customers, servers, or network.
The opening of multiple accounts or service plans in order to bypass any restrictions or overage charges set forth by GetHostOne is grounds for termination of all Services.
GetHostOne makes no warranties or representations of any kind, whether expressed or implied for the service it is providing. GetHostOne also disclaims any warranty of merchantability or fitness for a particular purpose and will not be responsible for any damages that may be suffered by the Customer, including loss of data resulting from delays, non-deliveries or service interruptions by any cause or errors or omissions of the Customer. Use of any information obtained by way of GetHostOne is at the Customer’s own risk, and GetHostOne specifically denies any responsibility for the accuracy or quality of information obtained through its Services.
Any mention of connection speeds associated with GetHostOne’s Services represents the maximum achievable speed. GetHostOne does not guarantee that the customer will achieve the maximum connection speed at all times, as this depends on a variety of factors (including your own internet connection!). GetHostOne expressly limits its damages to the Customer for any non-accessibility time or other down time to the pro-rata monthly charge during the system unavailability.
GetHostOne specifically denies any responsibilities for any damages arising as a consequence of such unavailability. In the event that this material is not “Server-ready”, GetHostOne may, at its option and at any time, reject this material, including but not limited to after it has been put on GetHostOne’s servers. GetHostOne agrees to notify Customer immediately of its refusal of the material and afford Customer the opportunity to amend or modify the material to satisfy the needs and/or requirements of GetHostOne. If the Customer fails to modify the material, as directed by GetHostOne, within a reasonable period of time, which shall be determined between the parties themselves, the contract shall be deemed to be terminated.
Certain products, including third-party products, may include free versions of paid features. GetHostOne may receive affiliate compensation from the upgrade to, or purchase of paid versions of pre-installed features.
Customer warrants that it has the right to use the trademarks and copyrights applicable to all content and/or products being made available through the customer’s account.
If You make suggestions to GetHostOne about improving or adding new features or products to the Service, or You otherwise provide feedback, reviews, or testimonials pertaining to the Service or Your experience with the Service, You hereby grant to GetHostOne a perpetual, worldwide, exclusive, irrevocable, and royalty-free license, and right to use, copy, modify, or otherwise utilize your suggestions, feedback, reviews, or testimonials for any purpose, including but not limited to marketing purposes, without any notice, compensation or other obligation to You.
The Customer certifies that they are at least 18 years of age, or that their parent or legal guardian will act as the “customer” in terms of this contract.
This contract may be terminated by either party, without cause, by giving the other party 14 days written notice. GetHostOne will accept termination by electronic mail. Notwithstanding the above, GetHostOne may terminate service under this contract at any time, without penalty, if the Customer fails to comply with the terms of this contract, including non-payment. GetHostOne reserves the right to charge a reinstatement fee.
Customer agrees that it shall defend, indemnify, save and hold GetHostOne harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorneys’ fees, (“Liabilities”) asserted against GetHostOne, its agents, its customers, servants officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by Customer,its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless GetHostOne against Liabilities arising out of:
As GetHostOne evolves, we may modify these Terms from time to time to reflect changes in our business. These modifications may include cancellation of outdated products or Services, additional fees, and changes to our policies among others. In some instances, we may provide you with additional notice of updates including but not limited to adding a statement to the website, via the newsletter, or sending you an email notification. However, it is your responsibility to periodically check for the current version of our Terms by visiting this page (and other pages referenced in the Terms).
If you continue to use or access the Services after the effective date set forth above, you agree to be bound by any revised Terms, and all other terms or policies incorporated herein either directly or by reference.
Customer may not assign or transfer Customer’s rights or obligations under these Terms without the written consent of GetHostOne.
The Terms and the resolution of any disputes shall be governed by and construed in accordance with the laws of the Canada, without regard to its conflict of laws principles.